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CMA Order — March 2027 Deadline

CMA compliance for your veterinary practice

Independent veterinary practices have until March 2027 to meet the CMA's new requirements. Xonvet sets up everything you need — so your team can focus on patients, not paperwork.

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Xonvet CMA compliance dashboard for UK independent veterinary practices
CMA compliance pillars for UK independent veterinary practices
About Xonvet

We align to how you work. Not the other way around.

Every independent practice is different. Different systems, different staff, different ways of doing things. Most compliance services hand you a document pack and leave you to figure out the rest.

Xonvet works differently. We start by understanding how your practice already operates, then set everything up to fit — so your team can hit the ground running.

Pricing Module

Your CMA-compliant price display

Every practice we work with gets a fully configured pricing module embedded directly on their site. Built to meet the CMA's transparency requirements from day one.

  • Covers all 36 required services
  • Six weight categories
  • Multi-species support
  • Parasiticides & pet health plans included
  • Real-time price updates
  • Built-in analytics
  • Audit ready
  • Embeds on any website
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Why Xonvet

Why independent practices choose us

Most independent practices are run by people who are already stretched. Adding a regulatory deadline into that isn't easy — especially one with this level of detail. Xonvet takes it off your list, handles it properly, and leaves your team with something they can actually maintain.

  • Built exclusively for the CMA Order
  • Live compliant widget on your website
  • Set up for your practice, not a DIY template pack
  • Transparent, predictable pricing
  • Your data, your control
  • Supported as the CMA Order evolves
  • No legal background required
Xonvet CMA compliance setup in action for UK independent veterinary practices

Simple, Transparent Pricing

A one-time setup fee. A small monthly fee to keep your widget live. Nothing else unless you need it.

Compliant
Website and price transparency covered
£189one-time
+ £19/month
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  • CMA-compliant pricing module embedded on your website
  • 36 mandatory services across 6 weight categories, parasiticides, and care plans
  • Real-time price updates managed by your practice
  • Ownership disclosure and out-of-hours details configured for your practice
  • Built-in analytics and pricing audit log
  • Maintenance guide so your team can manage it independently
Confident
Full operational compliance — documents and processes included
£449one-time
+ £19/month
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  • Set up around your existing processes
  • CMA-compliant pricing module embedded on your website
  • 36 mandatory services across 6 weight categories, parasiticides, and care plans
  • Real-time price updates managed by your practice
  • Ownership disclosure and out-of-hours details configured for your practice
  • Built-in analytics and pricing audit log
  • Maintenance guide so your team can manage it independently
  • Written estimate template and cost escalation process
  • Prescription rights, clinical freedom policy, and staff attestation template
  • Own brand medicine disclosure and cremation options disclosure
  • Out-of-hours information sheet
  • Complaints procedure ready to publish on your website
  • Complaint acknowledgement and response templates
  • Complaint log and management system
  • Monthly, quarterly, and annual audit checklists
  • Responsibility matrix

* The monthly fee keeps your widget live and ensures price updates are reflected in real time.

Frequently Asked Questions

The Competition and Markets Authority published its Final Report on the UK veterinary sector in March 2026. The resulting Order is legally binding on all veterinary practices operating in the UK. Independent practices with fewer than fifteen first opinion sites have until March 2027 to comply with the majority of requirements. If you are an independent practice, it applies to you.
Non-compliance with the CMA Order carries financial penalties. The Order is enforced by the CMA and overseen by the RCVS. Practices that cannot demonstrate compliance risk investigation and sanction.
We review your current website and practice setup against the CMA requirements and tell you exactly what is missing. There is no cost and no commitment. It takes approximately 30 minutes and gives you a clear action list before you decide anything.
Compliant covers your website and price transparency requirements — the pricing module, ownership disclosure, out-of-hours information, and parasiticides list. Confident adds the full operational layer: written estimates, prescription rights, clinical freedom policy, complaints procedure, cremation disclosures, and a complete document pack aligned to your existing processes.
No. Xonvet is a compliance setup service, not a law firm. This service does not constitute legal advice. Practices remain responsible for their own compliance. If you have specific legal questions about the CMA Order, we recommend consulting a solicitor with veterinary regulatory experience.
For the Compliant tier, setup is typically complete within three to five working days of the assessment. The Confident tier takes seven to ten working days depending on how much alignment work is needed to match your existing processes.

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Have a question or ready to get started? Reach out and we'll get back to you shortly.

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